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Shipping policy

Thank you for shopping with us at Cfordiamonds .We are committed to providing you with an excellent shopping experience, including reliable shipping services. Please read our shipping policy below to understand our shipping process and your options.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days (Monday to Friday, excluding public holidays). Processing time includes order verification, quality checks, and packaging.
  • Orders placed over the weekend or on public holidays will be processed the next business day.
  • You will receive a confirmation email once your order has been processed and shipped, including tracking information where applicable.

2. Shipping Methods and Costs

We offer a variety of shipping options to suit your needs. Shipping costs are calculated at checkout based on your location, the size and weight of your order, and the selected shipping method.

  • Standard Shipping: Delivery within 10-15 working days (Domestic)
  • Expedited Shipping: Delivery within 8-10 working days (Domestic)
  • International Shipping: Delivery times vary depending on the destination, typically within 20-30 working days.

Shipping Costs: Shipping fees are calculated based on the weight and size of your order and your delivery location. You can view the exact shipping cost at checkout before completing your purchase.

3. Shipping Destinations

  • We currently ship to all parts of India, United States, Australia and Specific parts of Europe.
  • For international orders, please note that customs duties and taxes may apply depending on your country’s regulations. These additional fees are the responsibility of the customer and are not included in the shipping cost.

4. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number (if applicable). You can use this number to track your package directly on the courier’s website.
  • Please allow up to 24-48 hours for tracking information to update in the courier’s system.

5. Shipping Delays

  • While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, shipping carrier delays, or customs processing. We will notify you of any significant delays and work with the shipping carrier to resolve the issue as quickly as possible.
  • Please check the tracking information for updates on delivery times.

6. Missing or Damaged Items

  • If your order is missing or arrives damaged, please contact us immediately at (cfordiamonds@gmail.com, 9769276005) We will assist you in resolving the issue, including initiating a claim with the shipping carrier, if necessary.
  • We request that you report any damage or issues within [specify time frame- 7 days] of receiving the order.

7. Address Accuracy

  • Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. We are not responsible for lost or delayed shipments due to incorrect address information.
  • If you realize that you’ve made an error in your shipping information after placing the order, please contact us as soon as possible to make changes before the order is processed.

9. Order Changes or Cancellations

  • Once an order has been processed and shipped, we cannot make changes or cancel the order. If you wish to modify or cancel your order, please contact us immediately before the order is shipped.
  • We will do our best to accommodate requests made before shipment, but we cannot guarantee any changes after the order has been processed.

10. International Shipping & Customs Fees

  • For international orders, you may be subject to import duties, taxes, and fees depending on the country to which the order is being shipped. These additional costs are the responsibility of the customer and are not covered by the shipping charge.
  • We recommend contacting your local customs office for further information on potential fees before placing an international order.

11. Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to our customer service team:

  • Email: cfordiamonds@gmail.com
  • Phone: 9769276005